
Frequently Asked Questions
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Can I return the item(s) if I don’t like them?
Can I return the item(s) if I don’t like them?
Yes, you can return your order within 30 days of receiving it.
How can I track my order?
How can I track my order?
You can track your order by entering the tracking number you received from us on the TRACK YOUR ORDER page. Once you’ve entered the number and clicked “TRACK,” you will see the status of your order.
What payment methods do you accept?
What payment methods do you accept?
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Will I receive a confirmation email after placing an order?
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team—we’re happy to help you right away.
How can I contact Homixa?
How can I contact Homixa?
Email support@homixa.us, call +1 929 589 5370, or use our contact form. Customer service is available Monday to Friday, 9:00 AM–5:00 PM Eastern Time, with responses within 24–48 business hours.
Who operates Homixa?
Who operates Homixa?
Homixa is operated by PRIME DOLLAR LLC, EIN 41-2330930, at 118 Greenpoint Ave, Brooklyn, NY 11222, USA. Full details are available in our Contact Information and Legal Notice.


