Contact information

Contact Us

Last Updated: June 5, 2026

Homixa is operated by PRIME DOLLAR LLC, a company registered in the State of New York, the United States. We serve customers located in the United States and provide support related to orders, products, shipping, and returns.

Contact Information

Store Name: Homixa

Company Name: PRIME DOLLAR LLC EIN: 41-2330930

Business address: 118 Greenpoint Ave, Brooklyn, NY 11222, USA

Email: support@homixa.us Phone Number: +19295895370

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)

Response Time: Our customer support team typically responds within 24–48 hours on business days.

Support Scope We are available to assist with:

Order status and tracking Shipping and delivery questions Returns and refund requests Product information and general inquiries

For faster assistance, please include your order number when contacting us regarding an order.

Fulfillment Information Orders are fulfilled and shipped through our international fulfillment and logistics partners for delivery within the United States.

Quick Links

Frequently Asked Questions: https://homixa.us/pages/frequently-asked-questions

Shipping Policy: https://homixa.us/policies/shipping-policy

Return and Refund Policy: https://homixa.us/policies/refund-policy

We are committed to providing clear and reliable customer support. Each request is carefully reviewed, and our team will respond as promptly as possible during business days. If you have any questions or need assistance, please contact us using the details above or submit a request through the contact form.