Track Your Order
Where is my order?
Tracking your package takes just a moment. Have one of the following ready:
Option 1
Your order number plus the email or phone number used at checkout.
Option 2
The tracking number from your shipping confirmation email.
What the tracking status means
Order confirmed: We received your order and are preparing it.
In transit: Your package is moving through the carrier network.
Out for delivery: The carrier expects to deliver your package that day.
Delivered: The carrier marked the package as delivered. Check your delivery area and with household members before contacting support.
When will tracking update?
Orders are prepared in 0–2 business days. Tracking may take a short time to show the first carrier scan after the shipping confirmation is sent. Standard transit takes 7–12 business days, for an estimated total of 7–14 business days.
Need help?
If tracking has not updated for several business days or your package is past the estimated delivery window, email support@homixa.us with your order number. Our team typically replies within 24–48 hours on business days.