Privacy policy

Homixa, operated by PRIME DOLLAR LLC, provides this website, store, and related services (the "Services"). This Privacy Policy explains how we collect, use, process, and disclose your personal information when you interact with our Services.

Our store is powered by Shopify, which enables us to provide the Services to you.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect We may collect personal information that identifies or can reasonably be linked to you, including:

Contact details such as your name, email address, phone number, billing and shipping address. Order and transaction information including products viewed, purchased, or returned. Payment information, which is processed securely by third-party payment providers. Account information such as login credentials and preferences. Communications you send to us, including customer support inquiries. Device and usage information such as IP address, browser type, and interactions with our website.

We do not collect personal information unless it is necessary to provide our Services or required by law.

How We Collect Information We collect personal information:

Directly from you when you place an order, contact us, or create an account. Automatically through cookies and similar technologies when you use our website. From service providers, including Shopify and payment processors. From partners or third parties, where permitted by law.

How We Use Your Information We use your personal information to:

Process and fulfill orders, including shipping and returns. Provide customer support and respond to inquiries. Improve our Services, website functionality, and user experience. Communicate with you regarding your orders or account. Send marketing communications (only if you opt in). Prevent fraud and ensure security of our Services. Comply with legal obligations and enforce our policies.

How We Share Your Information We may share your information with:

Shopify, which powers our store and processes data to operate the Services. Service providers, including payment processors, logistics partners, and hosting providers. Shipping and fulfillment partners, to deliver your orders and process returns. Analytics and advertising providers, including Google, Google Ads, Google Tag Manager, Pinterest, and Kissmetrics, where permitted. Legal authorities, if required by law or to protect our rights.

We do not sell your personal information for monetary value.

Relationship with Shopify Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services.

Your information may be transferred to and processed by Shopify and its partners in other countries.

You can learn more at: https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies We use cookies and similar technologies (including scripts, pixels, and browser storage) to operate our website, secure checkout, remember your preferences, analyze performance, and support advertising. Below is a categorized declaration of the technologies currently identified on our website, based on our most recent automated scan. Exact cookies and durations may change as we update our website and tools, and we review this list regularly.

Necessary (required for the website to function; cannot be switched off)

Shopify (store platform and secure checkout) — _ab, cart, cart_sig, cart_ts, checkout_token, _secure_session_id, _shopify_y, _shopify_s, _tracking_consent, secure_customer_sig, keep_alive, localization, _shopify_essential, _orig_referrer, _landing_page, and related first-party cookies, scripts, and storage. Duration: from session up to 2 years.
Consentmo (cookie consent management) — cookieconsent_status, cookieconsent_preferences. Duration: up to 1 year.

Preferences (remember your choices and enhance functionality)

Kiwi (product sizing) — kiwi-sizing-token. Duration: session.
Kissmetrics (regional and display preferences) — _ks_scriptVersionChecked, _ks_userCountryUnit, _ks_countryCodeFromIP. Duration: session.
Shopify (site preferences) — _shs_state and related storage. Duration: from one week up to one year.
StarApps and Booster (store functionality apps) — store display and product-option preferences in your browser's local storage.

Statistics (help us understand how the site is used)

Shopify — performance and measurement storage used to analyze website usage.
Google Tag Manager — gtag.js and container scripts that load measurement and analytics tags.

Marketing (support advertising and measure campaigns)

Google and Google Ads — _gcl_au (duration: 3 months), _gcl_ls and related conversion storage.
Pinterest — _pin_unauth (duration: 1 day), _pinterest_ct_ua (duration: session).

Managing your choices We set non-essential cookies (such as analytics and advertising cookies) by default. You can opt out at any time through your browser settings, our cookie controls where available, or our Do Not Sell or Share My Personal Information page (https://homixa.us/pages/do-not-sell-or-share-my-personal-information). If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a valid opt-out request where supported. For the full, regularly updated list, see our Cookie Policy (https://homixa.us/pages/cookie-policy).

Data Security and Retention We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain your information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights Depending on your location, you may have rights to access your personal information, request correction or deletion, restrict or object to processing, and request data portability.

You may also unsubscribe from marketing communications at any time. To exercise your rights, contact us using the details below.

International Data Transfers Your information may be transferred and processed outside your country of residence, including in jurisdictions that may have different data protection laws. We take appropriate measures to ensure your data is handled securely.

Children's Privacy Our Services are not intended for children. We do not knowingly collect personal information from children under 13, in accordance with the Children's Online Privacy Protection Act (COPPA).

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Information

Store Name: Homixa Company Name: PRIME DOLLAR LLC EIN: 41-2330930 Business address: 118 Greenpoint Ave, Brooklyn, NY 11222, USA Email: support@homixa.us Phone Number: +19295895370 Contact Form: https://homixa.us/pages/contact-us Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET) Response Time: Our customer support team typically responds within 24–48 hours on business days.